Jul 31, 2024 links

Link: Taco Bell’s drive-thru AI might take your next order - The Verge

Your next drive-thru order at Taco Bell could be managed by AI, suggests a recent press release from parent company, Yum! Brands. They have been trialing "Voice AI" technology in over 100 US stores, aiming to expand it to hundreds more by year-end. The technology is expected to lighten staff workloads, enhance order precision, and decrease customer wait times, thereby driving profitability for Yum! Brands, Taco Bell, and their affiliates. However, the fast food sector's experience with AI is mixed – Wendy's is pleased with its trials, while McDonald's has restrained its plans. #

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