Link: What OpenAI’s Sales Automation Software Can Do—and What It Can’t

A video on Reddit showcased OpenAI executives in Japan presenting a new ChatGPT feature. This "deep research" mode, accessible through a $200 monthly subscription, can identify and contact worthwhile sales leads by analyzing online data such as company revenues.

The integration of AI into sales, including Microsoft and Salesforce initiatives, is alarming some sales professionals.

Ted Elliott from Copado observed that employing AI like Regie.ai has doubled their capacity for scheduling meetings by efficiently generating customer lists.

While AI significantly aids in lead evaluation typically done by junior staff, it cannot replace the nuanced human touch necessary in final deal closures.

Startup Clay, similar to OpenAI's feature, has raised funds at a valuation of $1.25 billion by automating lead identification and outreach. The high valuation underlines strong investor interest in this technology.

Klarna CEO Sebastian Siemiatkowski emphasizes investing in human interactions, despite his previous focus on AI, planning to enhance human-supported customer services.

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Yoooo, this is a quick note on a link that made me go, WTF? Find all past links here.