Link: You can now try out Microsoft’s new AI-powered Xbox chatbot
Microsoft has released a new AI-powered Xbox chatbot, initially available to Xbox Insiders in the US. This is a part of a broader initiative to integrate AI into its gaming services.
Designed to assist with support-related issues, the Xbox Support Virtual Agent can be accessed at support.xbox.com. It provides guidance on Xbox console and game support issues.
The feedback from Xbox Insiders will be crucial in refining the chatbot's effectiveness, according to Megha Dudani, senior product manager lead at Xbox. The AI character animates when responding, enhancing user interaction.
Microsoft's approach to AI in Xbox has been more cautious compared to other divisions. However, this release signifies a strategic shift to include more AI-driven features in its products.
CEO Satya Nadella has emphasized focusing Microsoft's efforts around AI, influencing various aspects of the company. The Xbox's integration of AI extends beyond customer support to game content creation and operations.
The development of AI-generated art, AI game testing, and AI NPCs shows Microsoft's commitment to evolving the gaming experience. This includes collaborations with companies like Inworld to develop innovative AI features for games. #
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